MyPlatform.net Privacy Policy

Effective Date: July 27, 2025

At MyPlatform.net (hereinafter "we", "us", or "our"), your privacy is of paramount importance. This Privacy Policy meticulously outlines how we collect, utilize, process, and disclose your information when you access and engage with our website, products, and services (collectively, the "Services"). We are steadfastly committed to maintaining transparency in all our data practices.

1. Who We Are

• Company Name: MyPlatform.net
• Address: Ringager 4C - 2650 Brøndby - Denmark
• Email: info@myplatform.net
• Phone: +45 9188 6000

2. Information We Collect

We collect business-relevant information to provide and continuously improve our Services. The specific types of information we collect are contingent upon your interactions and engagement with our platform.

a. Information You Provide Directly:

This encompasses data you voluntarily furnish when:

• Creating an Account: Your name, business email address, chosen password, company name, and job title.
• Contacting Us: Your name, business email address, business phone number, and the full content of your communication.
• Purchasing Services: Your billing address and payment information. Please note that full credit card details are processed securely by third-party payment processors and are not stored directly on our systems.
• Submitting User-Generated Content: Any business-related content you upload, post, or transmit through our Services, such as support tickets or project details.

b. Information Collected Automatically (Usage Data):

Upon your access and utilization of our Services, we may automatically gather certain aggregated and anonymized data pertaining to your usage patterns. This may include:

• Cookies and Tracking Technologies: Information collected via client-side cookies solely to improve your user experience, such as remembering your preferences or login status. These cookies do not collect personal identifying information.

3. How We Use Your Information

We leverage the collected information to deliver rich, interactive experiences and to manage our business operations effectively. Specifically, we use data to:

• Provide and Maintain Services: To operate, deliver, and continuously improve our website and software products. This includes essential activities such as updating, securing, and troubleshooting, as well as providing comprehensive support. Data processing is conducted when it is a requisite for providing the service or executing transactions you have initiated.
• Improve and Develop Our Products: To enhance the functionality, performance, and overall quality of our products and to foster their ongoing development.
• Personalize User Experience: To tailor content, features, and recommendations, thereby creating a more personalized and relevant experience for you within the services we provide.
• Operate Our Business: This encompasses critical business functions such as analyzing our performance metrics, fulfilling our legal obligations, fostering the development of our workforce, and conducting strategic research.

4. How We Share Your Information

We do not share your personal information with third parties. All collected data is used exclusively for the purposes outlined in this Privacy Policy to provide and improve our Services to you.

5. Data Retention

We retain your information exclusively for the duration necessary to fulfill the purposes for which it was collected, including adherence to any legal, accounting, or reporting requirements. The determination of the appropriate retention period for business data considers the volume, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and whether those purposes can be achieved through alternative means, alongside applicable legal stipulations.

6. Your Choices and Controls

You can manage the business information you have provided to MyPlatform.net through your account settings or by contacting us directly. This includes updating your contact details, company information, and other business-relevant data. Should you have any questions or require assistance with managing your data, please contact us using the information provided in the "Contact Us" section.

7. Data Security

We implement robust technical and organizational measures designed to protect your business data from unauthorized access, accidental loss, destruction, or alteration. These comprehensive measures include, but are not limited to:

• Encryption: Employing encryption for data both in transit and at rest to secure information during transmission and storage.
• Access Controls: Restricting access to business data to authorized personnel strictly on a need-to-know basis.
• Regular Security Audits: Conducting periodic security assessments and penetration testing to identify and rectify potential vulnerabilities.
• Employee Training: Providing regular and comprehensive data privacy and security training to all our staff members.
• Incident Response Plan: Maintaining a well-defined plan to address potential data breaches promptly and effectively, minimizing any potential impact.

While we endeavor to protect your business information diligently, it is important to acknowledge that no method of transmission over the Internet or method of electronic storage can be guaranteed as 100% secure. Therefore, we cannot provide an absolute guarantee of its security.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect modifications in our practices, technological advancements, evolving legal requirements, and other pertinent factors. When revisions are made, we will update the "Effective Date" prominently displayed at the top of this policy. We strongly encourage you to review this Privacy Policy periodically to remain informed of any updates. For significant changes, we may elect to provide more prominent notice, such as through a banner on our website or via email notification.

9. Contact Us

Should you have any questions, concerns, or requests pertaining to this Privacy Policy or our data practices, please do not hesitate to contact us through the following channels:

• Email: info@myplatform.net
• Mail: Ringager 4C - 2650 Brøndby - Denmark